Terms & Privacy

The information provided on this Website is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition. The information on this Website is not intended to diagnose, treat, cure or prevent any disease. Never disregard medical advice or delay in seeking it because of something you have read herein.

These are the terms and conditions on any products listed on the website denaspainreliefstore.com. Please understand that before purchasing  you agree to terms and conditions and by proceeding to checkout and purchasing products on this website you have agreed to these terms.

By checking the product out or purchasing a Denas product on our website, you warrant that:

You are legally capable of entering into binding contracts;

You are at least 18 years old;

The personal details you have given to us are accurate. 

To attend our Private Training Webinars you will follow the rules associated with the webinar that will be in written form or giver verbally during the webinar. Failure to abide by these rules will result temporary or permanent removal from attending our webinars,

The information provided on this website is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition. The information in this website is not intended to diagnose, treat, cure or prevent any disease.

Please note that:

The display of items for sale on this website are only an invitation for therapy. Receiving an invoice from us is simply a receipt of order and not necessarily an acceptance. The acceptance will follow. We have rights to refund received payment if paid products are not in stock at that moment.

All products are manufactured in Russia by Denas Corporation MS. Denaspainreliefstore is official representative of Denas and Diadens brands -Denas MS Corporation Agreement # 476034.

Denas/DiaDens products are certified by the Russian Ministry of Health both for home application by non-specialists,(Certificate of Registration of the Ministry of Health #29/23 020 701/2051/ 01 dated December 6, 2001). The products also have the international certificates.

The Denas products is designed for biofeedback non-invasive and harmlessly detect asymmetries in the body for possible nerve and muscle re-education and or pain management. Denas/Diadens devices are not prescription medical devices.

We warrant that any Denas product purchased from us through our site are Authentic Denas Products from our company. Please familiarize yourself with all the science, technology data, and certificates of conformity provided in this website before you buy.

All products purchased on this site come with a manufacturer’s guarantee:

2 year -for English & German languages version

1 year -for Russian language version.

We will not be liable or responsible for any failure of performance of our products that are caused by misuse or abuse of product and failure to follow manufacturers directions. There are Listed Precautions for use. Please read them attentively. You need to consult your physician for any medical diagnostics and advice.

All your notices to us should be sent through e-mail at [email protected]

Notices will be deemed received and properly served to you 24 hours after an email is sent.

We have the right to revise and amend these terms and conditions from time to time.

Waiver and Release from Liability for Denas Products

Whereas, Denaspainreliefstore markets Denas products over the internet. DENAS an acronym for ( Dynamic Electro Neuro Adaptive Stimulation) is entirely non-invasive. It is a reflex biofeedback device involving no drugs or surgery, only a light touch to the body with an electrical energy that is responding to the body’s own signals: and Whereas, the undersigned Customer desires to purchase Denas Products from Denaspainreliefstore.com

Now, therefore, for and in consideration of purchasing said DENAS pain relief products from Denaspainreliefstore.com , and other good and valuable consideration, the reciept and sufficiency of which is hereby acknowledged, the undersigned ( Customer ) does hereby Waiver and Release idemnify hold harmless and forever and its agents, employees, officers, agents affiliates, successors and assigns, of and from any and all claims, demands, debts, contracts, expenses, causes of actions, lawsuits, damages and liabilities of every kind and nature, whether known or unknown, in law or equity, that I ever had or may have arising from or in any way related to the products being provided to me by Denaspainreliefstore.com, provided, however that this waiver of liability does not apply to any acts of gross negligence, or intentional, willful or wanton misconduct,

By this waiver, the customer assumes any risk, and take full responsibility and waive any claims of personal injury, death or damage to personal property associated with such products purchased from denaspainreliefstore.com I have read, understand and fully agree to the terms of this Waiver and Release. I understand and confirm that by purchasing confirms my E- signature of this Waiver and Release, I have given up considerable future legal rights. I have signed this Waiver and Release Agreement freely, voluntarily under no duress or threat of duress, without inducement, promise or guarantee being communicated to me. My purchase is proof of my intention to execute a complete and unconditional Waiver and Release of all liability to the full extent of the law. I am 18 years of age or older and mentally competent to enter into this Waiver and Release.

Before shipping we turn on every ordered device and check it for function properly.

Delivery and returns

Neuro Garments and Electro Pads are Non-Returnable

Shipping on all orders is Non- Refundable

We deliver worldwide. We use only safe and fast postal company: USPS Priority or USPS Express Air. UPS or DHL are available but it’s customers responsibility to pay the difference in shipping.

1. USA – $US 9.75 ( 2-3 Days )

2. Mexico, Canada, Europe, Worldwide -$US 47.50 to $65.00 (5-7 business days);

Terms for customer to exercise a 30 Day Return all items and devices must be returned in its original condition be fully functional and be completely free of minor scratches and scrapes to the plastic lens, housing and body. The metal electrodes also should show no visible signs of wear and tear, scratches or dents. Any portions of the package not returned will result in withholding of funds to cover full retail cost of missing items not returned. Returning any purchase in worn condition where worn condition is any condition that would prohibit the unit from being resold as a ( Used – Like New ) will result in a 20% restocking fee on hand held devices and a 30% restocking fee for Vertebra 2, Echo 9 & Denas Complex. All Health Expo Show Specials Returns and Customized Bundle Specials are subject to 20% restock fee.


When you use your credit card to pay for merchandise on our site, the transaction is processed by Pay Pal. Denas Pain Relief Store management and staff Never have access to your private financial data. PayPal employs full time professional security experts, who’s only job is to protect the integrity of credit card data. We have chosen PayPal as payment processors so that we can be sure all your transactions are secure and that your money and data will remain safe. PayPal accepts all major credit cards also through PayPal for those without a PayPal account. For your protection we do not accept payment over the phone. You can purchase products directly online or we will email you an invoice that you can process. If you need assistance processing an order online please call our staff at 1-503-395-4142

Privacy Policy

This privacy policy determines how Denas Pain Relief Store uses and protects any information you give www.denaspainreliefstore.com when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Denas Pain Relief Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the January 1, 2010

What we collect

We may collect the following information:

  • name title;
  • contact information including email address;
  • demographic information such as postcode, preferences and interests;

What we do with the information we collect. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • internal record keeping;
  • we may use the information to improve our products and services;
  • demographic information such as postcode, preferences and interests;
  • we may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address which you have provided;
  • from time to time, we may also use your information to contact you for market research purposes. We may contact you by email.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about Denas Pain Relief Store web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.